Contact Us
If you have a question about anything on this site — our reviews, the sweepstakes casino comparisons we publish, or how the site works — this page explains the quickest ways to reach us and what we can and cannot help with.
How to Reach Us
The best way to contact the revfire.com team is by email. We read every message and aim to respond within two business days, though during busy periods it may take a little longer.
General enquiries: [email protected]
Whether you have a question about a specific platform we've reviewed, want to flag information that looks out of date, or simply want to understand how our editorial process works, drop us a line at that address.
What We Can Help With
- Questions about how we research and rate sweepstakes casinos
- Corrections or updates to published review content
- Requests to cover a platform we haven't yet reviewed
- Affiliate and partnership enquiries
- Feedback on the site, including anything that isn't displaying correctly
- Questions about our terms and conditions or editorial policies
What We Cannot Help With
We are an independent comparison and review site. We do not operate any sweepstakes casino platform ourselves, and we have no access to player accounts, coin balances, redemption requests or customer support queues at any of the platforms featured here.
- We cannot view or modify your account at Spinblitz, MegaBonanza, Lone Star, Free Spins, SplashCoins, PlayFame, Card Crush, Crown Coins, Spree, Blitzmania or any other platform
- We cannot process or expedite prize redemptions on your behalf
- We cannot overturn account suspensions or verification decisions made by an operator
- We cannot provide legal or tax advice regarding sweepstakes prizes
For account-level support, you will need to contact the platform directly through their own help centre or customer support channel.
Responsible Play
If you are concerned about the amount of time or money you are spending on sweepstakes or social casino platforms, please visit our responsible gambling page for practical guidance and links to support resources. We take this seriously, and that page is kept up to date.
Affiliate and Commercial Relationships
revfire.com earns commission when readers follow links to sweepstakes casino platforms and sign up. That commercial relationship does not determine which platforms we review or how we rank them — our editorial positions are based on independent research. If you have questions about how this works, or you represent a platform and want to discuss a listing, email us at the address above and mark your subject line accordingly.
You can read more about who we are and how the site operates on our about us page.
Response Times
| Type of enquiry | Expected response |
|---|---|
| General questions and feedback | Within 2 business days |
| Content corrections or factual updates | Within 3 business days |
| Partnership and affiliate enquiries | Within 5 business days |
We do not operate a phone line or live chat. Email is the only supported contact channel at this time.